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This site contains the tools that the Chief Information Officer - CIO , Chief Technology Officer -CTO, Chief Security Officer - CSO, and Chief Financial Officer -CFO can use for Sarbanes Oxley, Disaster Recovery, Security, Job Descriptions, IT Service Management,  Change Control, Help Desk, Service Requests, SLAs - Service Level Agreements, and Metrics.

Disaster Planning Security Policies IT Salary Survey IT Infrastructure IT Job Descriptions


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Recent News

Record Retention Is Mandated for Most Organizations

  • Published 05/14/2008

Virtually all organizations must satisfy statutory records retention requirements, including broad-based requirements such as the Americans with Disabilities Act, the Age Record RetentionDiscrimination in Employment Act and the Occupational Safety and Health Act. For example, the Sarbanes-Oxley Act impacts all public companies and has been a prime point for regulatory compliance. A few of the many mandated requirements are:

  • SEC 17a
  • FINRA 3010
  • FDIC Advisory
  • Investment Advisors Act of 1940 (hedge funds)
  • Gramm-Leach-Bliley Act
  • IDA 29.7
  • FDA 21 CFR Part 11
  • OCC Advisory
  • HIPAA
  • Financial Modernization Act 1999
  • Medicare Conditions of Participation
  • Fair Labor Standards Act
  • Americans with Disabilities Act
  • Toxic Substances Control Act
  • UK Data Protection Act
  • UK Companies Act
  • UK Company Law Reform Bill - Electronic Communications
  • UK Combined Code on Corporate Governance 2003
  • UK Human Rights Act
  • UK Anti-Terrorism, Crime and Security Act 2001
  • Basel II
  • Markets in Financial Instruments Directive

Although many records retention requirements do not impose specific requirements on email or instant messages, Janco has found that approximately 80% of enterprises use email for closing orders or performing other types of business transactions. As a result, email is housing a greater proportion of corporate and other records and so increasingly is subject to statutory records retention requirements.

» Read More

Matrix to Map Business Needs with IT Requirements Defined by Janco

  • Published 05/13/2008
Information Technology needs to be able to adapt to enterprise needs quickly in the ever-changing business environment. Five basic business requirements and the necessary IT capabilities and responses are:

 

Business Requirement

IT Requirement

Quick Time-to-Market

Ability to roll our new applications and technology is expanded with the use of System-Oriented Architecture (SOA)

http://www.e-janco.com/itsm.htm

Restructuring business due to merger, acquisition, or divestiture

Ability to add, change and eliminate IT operations thru an effective design and implementation of a structured IT Infrastructure for both networks and data centers

http://www.e-janco.com/Infrastructure.html

Integration of IT technology with business operations

Ability to implement and operate on a 7 by 24 basis for all applications, application support, network, and processing operations.  this includes having integrated Business Continuity and Disaster Reovery Plans implemented

http://www.e-janco.com/DisasterPlanning.htm

Compliance with mandated security and financial reporting requirements

Defined policies, procedures, and processes which quickly and efficiently support business operations without hindering to overall effectiveness of the processes that are put in place to support them

http://www.e-janco.com/Security.php

Maintain an ROI which is supports the long-term objectives of the business

Metrics that are tied to the Critical Success Factors (CSFs) the enterprise and are supported by defined Service Level Agreements (SLAs)

http://www.e-janco.com/metrics.htm

http://www.e-janco.com/sla.htm
» Read More

Electronic Version of the CIO and IT Manager Newsletter Released

  • Published 05/1/2008
The CIO and IT Manager Newsletter has just been released and the electronic version of the newsletter can be viewed on the Janco Web Site http://www.e-janco.com.

The topics covered in this issue are:
  • Real ID Implementation status
  • SOX Compliance Requirements
  • Security Audit Program
The Newsletter also provides direct links to topics on:
  • Disaster Recovery and Business Continuity
  • Job Descriptions
  • 2008 Salary Survey
» Read More

Security Threats are on the Increase

  • Published 04/21/2008

Security Threat is Increasing

Security AuditFrom spyware and phishing to intrusion attempts, the threats attacking todayÂ’s computer networks are more dangerous than ever. Many threats are targeting specific industries with convincing-looking e-mail and phone calls. The hackers hope to direct employees to counterfeit Web sites, in order to harvest passwords and private financial information or steal computer and network resources. The revenue from cybercrime in the United States now exceeds that of illegal drug activity.

We are seeing a change in the threat landscape, from ones that were noisy and targeting the perimeter of the network, to becoming much more silent, difficult to detect and highly targeted. These attacks are mostly targeting Web browsers and the client applications on the computer itself. And while a small business network may not be as complicated as an enterprise network, they still have desktop and mobile clients.

Sarbanes Oxley Compliance

Because small businesses have fewer IT resources at their disposal, they need solutions that provide comparable protection, at affordable costs and requiring minimal administration.

 

The threats are:

  • Spyware
  • Attacks inside the firewall  -  USB devices
  • WiFi and other rogue access points
  • Worms and viruses
  • Information theft via authorized paths
  • Phishing
  • Key stroke logging
  • Instant Messaging
  • Blended attacks

» Read More

Security Threats are on the Increase

  • Published 04/21/2008

Security Threat is Increasing

Security AuditFrom spyware and phishing to intrusion attempts, the threats attacking todayÂ’s computer networks are more dangerous than ever. Many threats are targeting specific industries with convincing-looking e-mail and phone calls. The hackers hope to direct employees to counterfeit Web sites, in order to harvest passwords and private financial information or steal computer and network resources. The revenue from cybercrime in the United States now exceeds that of illegal drug activity.

We are seeing a change in the threat landscape, from ones that were noisy and targeting the perimeter of the network, to becoming much more silent, difficult to detect and highly targeted. These attacks are mostly targeting Web browsers and the client applications on the computer itself. And while a small business network may not be as complicated as an enterprise network, they still have desktop and mobile clients.

Sarbanes Oxley Compliance

Because small businesses have fewer IT resources at their disposal, they need solutions that provide comparable protection, at affordable costs and requiring minimal administration.

 

The threats are:

  • Spyware
  • Attacks inside the firewall  -  USB devices
  • WiFi and other rogue access points
  • Worms and viruses
  • Information theft via authorized paths
  • Phishing
  • Key stroke logging
  • Instant Messaging
  • Blended attacks

» Read More
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Disaster Planning Security Policies Blog Policy IT Infrastructure IT Job Descriptions

Featured Articles

What do you need to do if you are laid off

With the recession looming, many people will be layed-off.  It is not the end of the world, rather done well it can be a new beginning

Network failure is a critical Disaster Plan issue

Network operation is a critical component of any Disaster Recovery and Business Continuity Plan.  Historical data shows that  failures are caused by serveral factors.

Network Failures

Disaster Planning, Business Continuity, and Security Template and Audit Program Bundle

As the year end approaches, now is the best time to get ready for you external auditors.  You want to be prepared for their focus on security and compliance with all of the mandated requirements. Get a comprehensive set of thoroughly researched and tested and concise audit programs (and templates) which you and your staff can proactively implement.

Service Level Agreements & Metrics - How to Implement IT Service Management

Start Improving IT Service and Cutting Your Technology Costs Today Technology is always one of the areas where management looks to cut costs during budget season, and IT Cost Control - Metrics - SLA - ITSM kits provide savvy guidance to help you reduce expenses while maintaining your effectiveness.

SIM Targets Shrinking IT Workforce in U.S.

IT Job DescriptionsWith a national IT labor shortage likely to emerge over the next decade, the Society for Information Management is extending its IT career programs to high school students.

Several demographic studies indicate that labor shortages are possible. For example, AMR Research Inc. found that 76 million Americans will reach retirement age during the next 10 years. And SIM predicts that enrollment in college IT courses is dropping by 40% annually. Meanwhile, the U.S. Department of Commerce Office of Technology estimates that about 2.5 million IT jobs will have been created in the U.S. between 2000 and 2010. The AEA estimates that the number of IT workers stood at 5.6 million at the end of 2005. To help address the anticipated IT labor shortfall, SIM plans this year to expand its college IT career programs to high school students. The organization intends to reach out to high school students and guidance counselors by drawing upon a program created by its Dallas chapter, said Leo Collins, SIMs vice president of advocacy and communities of interest.

ISO 27000 iis not compliant to the list of all SOX requirements

ISO 17799 SOXISO 27000 is not  fully compliant to the list of all SOX requirements, as SOX was conceived in the USA and targeted especially if not only for USA-based companies and not mandatory for European ones, while ISO standards are thought as international standards to be applied by all corporations from all countries.

 

Question arises which standards should you comply with and will it be enough?

IT Service Management is key to Success

IT Service Management is not for the faint of heart. Support professionals, help desk staff, and even network administrators, already consumed with a barrage of break-fix requests, must also manage a constant stream of challenging user administration tasks. Add to the mix the responsibility for deploying or upgrading new user accounts, software, and equipment, and you have the conditions for every harried IT professionals perfect storm.

IT Service ManagementStandardizing your organizations approach to creating, maintaining, and removing end user accounts and managing assets is an excellent method of streamlining such responsibilities. Best of all, the time you save administering accounts and tracking equipment can be dedicated to addressing migrations, upgrades, outages, failures, and other crises. But where should you start?

Fortunately, much of the work has already been completed. Janco Associates IT Service Management Template for a Service Oriented Architecture defines what small and medium businesses and even large enterprises require to efficiently manage day-to-day IT Service Management tasks.

The template includes:

  • Service Requests Policy

  • Service Request Standard

  • Help Desk Policy

  • Help Desk Standards

  • Help Desk Procedures

  • Help Desk Service Level Agreement

  • Change Control Standard

  • Change Control Quality Assurance Standard

  • Change Control Management Workbook

  • Documentation Standard

  • Application Version Control Standard

  • Version Control Standard

  • Internet Policy

  • e-Mail Policy

  • Electronic Communication Policy

  • Blog & Personal Web Site Policy

  • Travel and Off-Site Meeting

  • Sensitive Information Policy

Productivity With Productivity Metrics

CIO ProductivityCurrently, software companies are in a great demand Most of the companies believe in decreasing costs while increasing software productivity

Defining a Business Plan

A business plan is a plan that you may show any finance providers when your trying to get finance to either help set your business up and or to help you get out of a hole when your business is struggling for cash flow A definition of a business plan is a written document that includes many aspects of your business including financial aspects, marketing, time appreciation and your short and long term goals for your business.




Recent Articles

Web-Content Conundrum

The Web consumes content like a teenager at an all-you-can-eat buffet Lots and lots of content makes you more search engine friendly, helps establish your knowledge and expertise, explains in detail what you offer, and justifies that offer with all the explanations, statistics, and rationale you can muster

The Future Of Spam

With positive impact of education and strong efforts of the governments and trade organizations of different countries, the future of spam appears in dark waters Anybody who browses the Internet must be well aware of a spam - it is the reason behind the prevailing chaos in the world of Internet mailing, just like junk mail is a trouble for postal service departments

Ordering An ADSL Line

If you are in a situation where you think that you need to get a professionally fast and stable internet connection, then ADSL might be exactly what you are looking for You'll find that having an internet connection that is both fast and efficient is something that you can turn to a great advantage when you are working and whether you are a large business or a small one, this is vital

You're Guide To ADSL Broadband?

If you are a small business that is looking for a way to make sure that you provide the best solutions online for your customers, or you are looking to launch a business in such a way as to make sure that your online communication with your customers is rock solid, you'll find that getting ADSL broadband is one of the best things that you can do

Business Taking Care Of Business

Whether you are in a network marketing business, online or offline you need business cards Even if you don't really want to bother with business cards, they are almost a necessity for everyone hoping to attract new business or even to let friends and family know what you are doing

ADSL Lines - Explained

If you are a small home business owner, you have already recognized that you have needs that simply cannot be met by simple end user services, and this is where an ADSL line can step in to pick up the slack Whether you are running a small business from your home, or you are a business that is looking to upgrade its equipment and to become more connected to the world at large, you'll find that you have many needs that cannot be adequately serviced by normal internet service, and through learning a little bit about an ADSL line, you will quickly see why this is such an important investment for you to consider

Working Of Cell Phones

Cell phones or cellular phones are so called as they cover compartmentalized, cell like areas The origin of the Cell phone can be traced back to the year 1973 when Motorola came up with World`s first cellular portable telephone which was commercialized as Motorola DynaTAC 8000X

Digital Generation Gap - Back To The Basics

The digital generation gap is defined as the occurrence of a child who is much more computer savvy than their parent The gap is slowly closing as those who were school age before computers became commonplace get older

Computer Features - Choosing The Best System For Your Needs

Choosing the correct features for your computer will prevent much frustration, need for upgrades, and loss of time and money I have outlined the most important features to think about when choosing your computer and made some suggestions

Keeping Score With Marketing ROI

Today, an increasing number of marketers and company executives see the need to determine marketing ROI for their marketing investments Marketing Return of Investment (ROI) or Return on Marketing Investment is a metric that would optimize marketing spending both short and long-term
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